Executive Director

Executive Director

Organization Overview

The Center for Frontline Retail promotes awareness, leadership, and action to achieve quality employment in the retail sector. Through civic engagement, essential services, and industry research, Frontline grows grassroots capacity to transform retail work. Using a services-to- organizing model, Frontline offers services that address worker’s immediate needs and empower them for industry advancement. Through these services, we bring workers into our membership, and with strategic partners provide a platform for workers to build communities and develop innovative solutions that create structural change around sustainable employment and worker justice. Frontline’s research and advocacy expand public knowledge about the latest trends impacting retails workers, and propel forward legislation promoting family-sustaining employment in the sector.

In partnership with the Board of Directors, the Executive Director is responsible for the development and raising of the annual budget – leading all fundraising activities, supporting program development and evaluation efforts, oversight of day-to- day operations and staff/volunteer management. The Executive Director also guides the strategic direction of advocacy efforts and key partnerships in training and advancement of retail workers and raising standards in the industry.

Strategic Direction and Leadership

  • Assure the organization has a long-range strategy plan that moves forward its mission, and toward which it makes consistent and timely progress
  • Maintain working knowledge of significant developments and trends in the retail and non-profit industries
  • Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the Board
  • Support program staff in development and execution of programming that speaks to current environment, as well as direct evaluation efforts for reporting
  • Build and maintain ongoing partner relationships – developing strategy and tactics aligned with shared visions for systems change

Fundraising & Financial Management

  • Develop the annual budget and fundraising strategy to meet all intended goals, as well as see that the organization operates with the budget guidelines
  • Manage all efforts to reach the proposed budget and work with the Staff and Board Members to engage them in related activities
  • Cultivate new funding sources and maintain existing funding relationships to meet and sustain the organization’s budget
  • Be responsible for developing and maintaining sound financial practices


  • Be responsible for the recruitment, employment, and release of all personnel, both paid staff and volunteers
  • Conduct regular performance evaluations for all staff members
  • Encourage staff and volunteer development and education, and assist them in relating their specialized work to the overall goal and direction of the organization
  • Work with the Board of Directors to ensure fluid, open communication and transparency related to organizational happenings
  • Support the Board Chair in actively recruiting new Board Members and onboarding them
  • Maintain official records and documents, and ensure compliance with federal, state and local regulations


  • 5+ years of professional management experience in a nonprofit setting, with an understanding of the services-to- organizing model
  • Strong commitment and passion for the mission and values of CFR, including a passion for workers’ rights and social justice
  • Ability to work independently, while leading a team of 5 – 7 members, and maintain a climate which attracts, keeps and motivates a diverse staff of top quality people
  • Strong background in fundraising – working with diversified revenue streams – and the ability to build and maintain relationships
  • Excellent communication skills, both written and oral
  • Strong organizational skills and ability to multi-task
  • Flexible, collaborative and adaptable leadership style; a leader who can positively impact strategic and tactical organizational initiative
  • Commitment to being both process and results driven
  • Intimate knowledge of low income work would be a distinct advantage
  • Women and people of color are strongly encouraged to apply

Salary & Benefits: This is a full-time position with a competitive salary starting at $70,000 and includes quality benefits. The Center for Frontline Retail is an equal opportunity employer.

To apply, please submit a resume, cover letter, which with you explain your interest and connection to retail work, as well as your understanding of the service to organizing model, and expected salary range. Also, please include three professional references, with current contact information, and a brief outline of past work experience with them and timeframe.

Please send all materials by email to jobs@frontlineretail.org or mail to:

Center for Frontline Retail
Attention: Executive Director Search
7 Penn Plaza, 14th Floor
New York, NY 10001